... having to use this icon.

The other thing that sucks, though, is how there can be so many nice customers but one grumpy one can make such a negative impact. Like whoa.

So there was this guy, right, and he was returning a bunch of beer bottles to get his deposit back... and it was a CARTLOAD of 24s etc. So I was like 'how can I help you?' and he ( Read more... )